For urgent emergency care, the John Flynn Private Hospital Emergency Department provides 24 hour easy access, rapid attention and treatment from specialists in emergency care. With onsite pathology, x-ray facilities and a 24 hour onsite pharmacy, our patients’ well-being is our top priority to ensure patients are stabilised, and pain and anxiety is minimised. Now with NO UPFRONT DEPOSIT, John Flynn Private provides even more peace of mind when you need urgent care.
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We have introduced a new screening process to protect the safety and wellbeing of our visitors, patients, employees, doctors and contractors.
The new system requires a person to scan a unique QR code – using the camera function on their smart phone – before they enter the facility.
John Flynn Private Hospital is a 361 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport.
At John Flynn Private Hospital, we value experience and care above all things but we also want to ensure your comfort is not comprised and that you and your family are supported throughout your birthing journey. To find out more about the John Flynn maternity experience check out our maternity video above.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
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We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.
We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
